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Improving efficiency in a high demand practice

It is clear that deprivation is a driver of high demand in general practice.  But does that mean a choice between shutting the doors or working unsustainably long hours?  Bosworth MC in a deprived part of Birmingham demonstrates that demand can be met,  sustainably.

By measuring efficiency over a year, with a GP telephone led system, they show how many small improvements have allowed them to satisfy patients and reduce session times.

Poster written with Dr Aminur Rahman and presented at RCGP Conference 2-4 Oct 2014.

For best viewing and printing, download as a pdf P288 RCGP poster high demand.

RCGP poster high demand 2

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