It is clear that deprivation is a driver of high demand in general practice. But does that mean a choice between shutting the doors or working unsustainably long hours? Bosworth MC in a deprived part of Birmingham demonstrates that demand can be met, sustainably.
By measuring efficiency over a year, with a GP telephone led system, they show how many small improvements have allowed them to satisfy patients and reduce session times.
Poster written with Dr Aminur Rahman and presented at RCGP Conference 2-4 Oct 2014.
For best viewing and printing, download as a pdf P288 RCGP poster high demand.