EFPC European Forum for Primary Care invited video presentations of what’s new and exciting in primary care. In a growing number of practices around the UK GPs have discovered that a new way of working allows dramatic improvements.
This short film tells the story, from the patient’s perspective, interviews with GPs and system wide benefits for the NHS.
An update from CQC inspection, September 2015:
Outstanding practice: The practice had implemented a system for patients to access same day clinical consultations. This had reduced the wait for patients to see a GP or other healthcare professional from an average of 5.5 days to one day. All patients who telephoned the practice either got a face to face or telephone consultation on the day they called. Pre-bookable appointments were still available for health reviews and less urgent matters.