They don’t want you to read this

3:30 on Tuesday a practice manager tells me, “I’ve got GPs wandering around, wondering what to do.  We’ve run out of patients”.  Me:  “Get them cleaning windows.”  It was day 2 of launch.

Last week a receptionist at a practice 3 months in told me “it’s really quiet today” – we often hear the same, and no surprise, as there are some busy days and some quiet days if you’re close to patient demand.

Yesterday a Liverpool GP explains to me how they’d saved £50k as a practice in GP costs, enabled by their demand led system now going 4 years.

So why aren’t you seeing this all over the industry press?  You know it doesn’t fit the narrative, #GPinCrisis and the rest.  It doesn’t suit the interests of RCGP, BMA, NHS England or even the secretary of state.

Money and power need continual crisis.

GPs and their patients need something rather different, a way of working which is compassionate, sustainable and professionally satisfying.

Hunting down good news has a long history.  Sorry if your child got the short straw and had to play King Herod this year, but take heart, the Wise Men got the better of him.

Regards

Harry Longman

07939 148618

Founder, Chief Executive, GP Access Ltd

PS You must read @jtweeterson’s NHS Networks, a record year for trends  “BMA’s Clinical Time Lost to BMA Workload Surveys survey” is the mark of genius.

PPS  Did you get one of the emails sent to top GPs yesterday?  Businesswoman and GP Clare Gerada writes, “As a leading member of the GP community, I hope you don’t mind in me blatantly promoting Web-GP (now known as e-Consult) an on-line GP consultation platform that myself and my partners developed.”

Some partners too, with businessman and civil servant Dr Arvind Madan now directing NHS England’s primary care.  She continues,

“As part of the GPFV, NHSE has announced funding to stimulate the uptake of online consultation services over the course of the next 3 years”.  That’s the ring-fenced £45m.

I’m sure you’re aware of the debate over our askmyGP and their webGP/eConsult.  Competition on quality, service and evidence is greatly to be encouraged.  Taking on the medico-political establishment was not part of our product planning, but hey ho, if that’s what it takes we look forward to it.

Do write to me about your experiences if you’re one of the 300 practices they claim to use eConsult.

One response to “They don’t want you to read this”

  1. The experiences of UK physicians “having nothing to do” is outside the belief system of severely overworked doctors. Because physicians have worked exactly the same since their medical training, the very idea that a better workflow exists using a computer as a power tool is mystical or supernatural. British writer, Arthur C. Clarke formulated three adages that are known as Clarke’s three laws, of which the third law is the best known: 3. Good software is indistinguishable from magic.
    But the other two adages also seem to apply to the current state of UK Primary Care: 1. When a distinguished but elderly scientist (physician) states that something is possible, s/he is almost certainly right. When s/he states that something is impossible, s/he is very probably wrong. 2. The only way of discovering the limits of the possible is to venture a little way past them into the impossible.

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