King’s Fund Digital Health and Care 2016

Seeking help from your GP online, presented 6 July 2016.  Link to King’s Fund site here, or see below.

GP Forward View: be careful what you wish for

For one day at least the bombardment of doom is silenced:  GP leaders have lined up to say that the NHS England’s GP Forward View is largely what they wanted.  (The same can’t be said of  GP forums of course, but we know many of them would make a tabloid editor blush.  First comment on […]

Learning from 20,000 online demands

As we have passed 20,000 online demands from patients we review what we have learned about how “undifferentiated demand” converts into the symptoms expressed by patients, the patterns of those over time and differences between populations and their needs. First presented at Digital Health Oxford DHOx meeting on 18th April 2016.

General practice: cunning plans vs the real thing

I suppose it’s a bit like saying, “Those new carbon fibre wheels have done wonders for my cycle speed and handling.  I know, why don’t I get a set of four and put them on my car?” Thus we learn from this week’s Emergency Medicine Journal that all those GPs in A&E schemes don’t work. […]

Dr Ashley Liston, Encompass practice, Washington

Speaking at the RCGP North event “General Practice Reimagined” in Newcastle, 15th April 2016, Dr Ashley Liston explains his practice’ journey through change. Slides 17ff show the outcomes.

No more mushy, fudgy, bumbling along

I’m going to make enemies in this blog.  Not because I want any more, but because I’m asking for critical thinking, evaluation of evidence, judgment. The zeitgeist says “no one size fits all”.  It’s even written into the NHS Five Year Forward View, page 16.  In a postmodern world anything goes.  Now anything goes in […]

Dr Rupert Bankart talks about askmyGP

I spoke to Dr Rupert Bankart about how they had introduced askmyGP at Botolph Bridge Community Health Centre, and what difference it had made to the practice. In his own words:   Scroll through the slides at your own pace here:

After 5 years, NHS England gets it

Perhaps, looking back, we’ll see it as a milestone. The Public Accounts Committee is a forum for MPs to grill public servants on how they are spending our money.  Last Monday it considered the matter of GP access. Ros Roughton, NHS England Director of Commissioning, is my star of the show – you can watch […]

Public Accounts Committee considers GP Access

The wonders of technology are the means, democracy is the end. The public accounts committee has the role of holding public services to account, and therefore we are delighted to see the subject of access to GPs covered. Professor Maureen Baker, chair of RCGP, tells us that there’s a mismatch between capacity and demand. But […]

Enabling Demand-Led General Practice

We are starting the New Year with a positive vision of what we collectively can do and how to do it. Call it a manifesto, in this major new paper we show how GPs can solve their capacity problem, improve patient care and rediscover the joy in their work.  Click to view. Early reviews from leaders […]