Discussing load

Clear and comprehensive measures for improvement.

Winner of the BCS John Perry Prize 2014

Navigator puts you in control.  We do the analysis so that you have all the information to support transforming your practice.

  • Demand – predict accurately by week, by day, even by hour, and match capacity
  • Service & Flow – know how long patients wait, in days, even minutes
  • Continuity – central to quality in general practice is putting the right GP and patient together.  We measure it for you.
  • Efficiency – what are the key factors which keep you productive, meaning good patient service and going home on time?
  • Secondary care – understand wider system effects of improved access

How it works

  • We combine data from your clinical system and other sources remotely.
  • Comprehensive charts are fed back through your private link.
  • Expert personal support helps you understand the results.
  • See examples of the outputs in our case studies.

Try it for yourself – Live demonstrations

N82070 monthly demand

Elms demand by month, telephone and face to face

Bourne Galletly - wait to see a GP falls from 8 days to under 1

Bourne Galletly – wait to see a GP falls from 8 days to under 1